AI-Powered CX Assistant That Understands Communicates Resolves
Imagine offering support that’s not just fast, but also smart, personalized, and available 24/7. We’re talking about leveraging the power of AI to boost your customer engagement and streamline your operations.
Connect with your favorite apps
We Provide
Complete Customer Service Solution Equipped With Generative AI
Serving businesses by creating customized AI chatbots to enhance and automate customer interactions across various platforms. Plus, a user-friendly dashboard that provides a centralized hub for managing conversations, monitoring performance metrics, and customizing settings. Our dashboard offers real-time updates, intuitive navigation, and customizable features tailored to meet your specific needs.
80% of the queries can be resolved automatically
Empower customers with quick and accurate responses to their inquiries, leading to increased satisfaction and loyalty.
about FEEBAQ
We Prioritize Understanding Each Client's Unique Needs And Tailor Our Chatbot Solutions Accordingly
By training our AI models with your unique data, we ensure they understand and address your customers’ needs accurately and effectively. This personalized approach enhances user satisfaction and provides a seamless customer service experience. We work closely with each client to gather specific requirements and preferences that align with their business objectives and brand identity. Whether it’s integrating industry-specific terminology, incorporating product details, or adapting conversational styles, we prioritize customization to meet the individual needs of our clients.
Our clients have saved over $10M in Customer Care
In over 2 years, we’ve served more than 20 clients.
We work with the world’s fastest growing startups.
Distributed team of over 20 of the worlds best marketplaces.
Powered By AI, Made For Human
Say Goodbye To Broken Bots
Advanced chatbots that excel in understanding and resolving issues quickly. Engaging in meaningful conversations, they provide relevant solutions that delight customers.
Perfectly Tailored Solutions
AI chatbots customized to your business needs. Solutions that align with your goals and reflect your brand’s unique style and voice.
Easy-to-Use Dashboard
A user-friendly dashboard to easily monitor performance, track interactions, and tweak settings in real-time. Optimize your support with just a few clicks.
Bots or Humans? You can't tell
These bots go beyond basic automation, offering truly helpful interactions that enhance customer satisfaction.
E-commerce Industry
– Enhanced Product Recommendations: Utilize machine learning algorithms to analyze user preferences and past purchase history, offering highly personalized product recommendations.
– Automated Order Processing: Implement seamless integration with e-commerce platforms to enable customers to place orders directly through the chatbot, improving efficiency and reducing friction in the purchasing process.
– Customer Feedback Analysis: Gather feedback from customers post-purchase to enhance product offerings and improve overall customer satisfaction.
Technology
– Customer Support and Technical Assistance: Technical support to customers, answering common questions about software installation, troubleshooting, and product usage. It can offer step-by-step guidance for resolving technical issues and provide links to relevant documentation or support articles.
– Product Recommendations and Customization: The chatbot can assist customers in selecting the right software or hardware products based on their specific needs and requirements. It can recommend suitable products, offer customization options, and provide comparisons between different models or versions.
– Integration with Developer Tools and Platforms: For software development companies, Feebaq’s chatbot can integrate with popular developer tools and platforms, such as GitHub, Jira, or Slack. It can provide notifications for code commits, project updates, and issue tracking, helping developers stay informed and productive.
Travel
– Personalized Travel Recommendations: Personalized travel suggestions by analyzing customer preferences, previous trips, and browsing history. This helps travel companies provide tailored recommendations for destinations, accommodations, and activities, enhancing the customer experience
– Seamless Booking Process: Facilitate a smooth booking process. Customers can inquire about travel packages, check availability, and make reservations directly through the chatbot. The integration with multiple payment gateways ensures secure transactions, making the process user-friendly.
– Real-Time Customer Support: Travel plans often need immediate assistance. Feebaq’s chatbots, with their advanced reasoning capabilities, can handle common travel inquiries, provide updates on flight statuses, booking confirmations, and more. They can also seamlessly hand off complex issues to human agents, ensuring timely support.
Experience the power of advanced reasoning capabilities infused into our AI chatbots, enabling natural and context-aware conversations with your customers. You will receive a chatbot equipped with state-of-the-art technology, striking the perfect balance between automation and human-like interactions.
- Advanced reasoning capabilities for natural conversations.
- Context-aware interactions tailored to your customers.
- State-of-the-art technology in every chatbot.
- Perfect balance between automation and human-like responses.
- Enhanced customer experience through intelligent AI.
Of users reported that their AI chatbot experience is a lot better than traditional customer service.
Upon partnering with us, you will receive a fully customized AI chatbot solution meticulously crafted to align with your unique business needs, products, and services. Our team of experts will work closely with you to understand your requirements and develop a chatbot that reflects your brand identity and values.
- Fully customized AI chatbot solution.
- Crafted to align with your unique business needs.
- Tailored to your products and services.
- Developed to reflect your brand identity.
- Expert team collaboration to understand your requirements.
of interactions with the AI chatbots are more likely to result in a purchase, generating higher quality leads.
With our solution, you will receive the ability to seamlessly hand off conversations from the chatbot to live agents whenever necessary. Our intelligent chatbots recognize when human intervention is required and facilitate smooth transitions, ensuring a seamless customer support experience.
- Seamlessly hand off conversations from chatbot to live agents.
- Intelligent chatbots recognize when human intervention is needed.
- Smooth transitions between automated and human support.
- Ensures a seamless customer support experience.
- Enhances overall efficiency and customer satisfaction.
of customers reported an increase in contact form submissions after implementing AI chatbot solutions.
Access a user-friendly dashboard that provides a centralized hub for managing conversations, monitoring performance metrics, and customizing settings. Our dashboard offers real-time updates, intuitive navigation, and customizable features tailored to meet your specific needs.
- Central hub for managing all customer conversations.
- Real-time monitoring of metrics and performance.
- Easy customization of settings and chatbot responses.
- Intuitive navigation for a seamless user experience.
- Provides detailed analytics and insights to optimize chatbot performance.
of customers reported an increase in conversion rates after using AI chatbot solutions on social media platforms.
On-boarding
How The On-Boarding Process Looks Like
You Give Us Your Business Data
Provided training data and knowledge base cover a wide range of topics and domains relevant to our clients’ businesses, ensuring that our chatbots are well-equipped to handle diverse customer inquiries.
We Create Your Personalized System
Our team of experts rigorously reviews and validates the training data and knowledge base to ensure accuracy, relevance, and reliability, maintaining the highest standards of quality in our chatbot solutions.
The System is Continuously Updated
By collecting feedback, analyzing performance metrics, and iterating on our conversation templates and responses, we ensure that the bots deliver high-quality interactions that drive customer satisfaction and loyalty.
Get a deeper view into what we do, and how
- 10-min strategy call
- In- depth audit
- Growth Roadmap
Why Feebaq
How We Manage To Stay At The Top
Continuous Innovation in AI Technology
We stay ahead by continually innovating in AI technology. Our team of experts explores cutting-edge advancements to enhance the capabilities of our chatbots and customer engagement software. This dedication ensures that our solutions are always at the forefront of industry standards, providing our clients with the most effective tools for customer interaction.
Tailored Solutions for Every Client
Our success lies in our commitment to crafting customized solutions for each client. We understand that every business is unique, so we take the time to assess specific needs and challenges. By tailoring our AI-powered chatbots and helpdesk software to meet these requirements, we ensure that our clients receive solutions that are not only effective but also aligned with their business goals.
Focus on Customer Experience and Satisfaction
At the core of our strategy is a relentless focus on customer experience and satisfaction. We prioritize user-friendly interfaces, prompt response times, and personalized interactions through our chatbots. By consistently delivering exceptional service and support, we build long-lasting relationships with our clients and maintain high levels of customer satisfaction.
Data-Driven Insights and Analytics
We leverage data-driven insights and analytics to drive continuous improvement. Our helpdesk software provides detailed analytics on customer interactions, agent performance, and trends. By analyzing this data, we uncover actionable insights that allow us to optimize our solutions, refine strategies, and anticipate future needs. This data-driven approach ensures that we not only meet but exceed our clients' expectations, keeping us at the forefront of the industry.
The team behind
Team of over 50 experts
At Feebaq, we’re focused on building strong and lasting client partnerships. By drawing on our deep industry knowledge and expertise, we provide the insights you need to build and evolve your brand, drive business performance and mitigate risk.
